What are the advantages to ordering a party kit?

Whilst we love hosting parties at the PM HQ, we'll also be the first ones to admit that shopping for party supplies can be a time-consuming and energy-sucking affair. From researching party themes to hunting down matching items all around the city - or paying for multiple online shipping fees - you'd be forgiven for wanting to throw in the party towel.

This is where we come in. We've already scoured the party seas for you and found you the prettiest, on-trend party supplies. Each of our ready-made kit contains all the decor you need to throw a stylish and perfectly coordinated party - therefore saving you time, energy, and money! Hooray!

When will my order be shipped?

As our party kits are made to order we usually require 48hrs until your order is shipped. Other party supplies order are shipped within 24hours.

Parcels are sent out using Fastway Courier or Australia Post depending on your location. All items require a signature so please ensure that you provide a suitable delivery address when checking out. We will inform you when your item has been dispatched and give you a tracking number.

Fastway deliveries usually take between 2 and 3 days. Auspost deliveries usually take between 3-5 days.

Where do you ship?

We currently ship within Australia only.

How much do you charge for shipping?

We offer a flat rate of AUS$9.95 for shipping valid Australia wide. We also offer free shipping for orders above AU$100.

 

What is your return policy?

Please note that we do not offer returns or exchanges unless your item arrived damaged or we sent you the wrong item. If your item was damaged during transit, please contact us within 3 days via pearl@prettymayhem.com so that we can sort out this issue for you as soon as possible.

Can you create a special custom kit for my party?

Of course! Please contact Pearl via pearl@prettymayhem.com to discuss a custom order.

For more info on our terms and policies please click here.